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  • Opportunities are eligible HTTP, HTML, header, and MCP responses delivered.
  • Confirmed means MCP protocol evidence or a returned scoped feedback capability.
  • Confirmation rate is confirmed interactions divided by opportunities.
  • Feedback rate is reports divided by confirmed interactions.
  • Latency uses durations supplied by product integrations.
Do not interpret opportunities as unique agents, people, or customers.

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Feedback

One report can contain multiple typed findings. Use workflow status, assignee, tags, and internal notes to triage the report without changing the original agent submission. Impact describes the net product outcome. Findings preserve the detail: strength, friction, defect, gap, suggestion, uncertainty, or other. A workaround records whether the agent needed another path.

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Sessions

Sessions group interactions only when your product or MCP sends an explicit stable reference. They are useful for multi-step product journeys, but are not identities. If continuity is unavailable, the correct representation is independent interactions—not a guessed session.